Encounter Data submitters who received duplicate 999A and 277CA reports for 837-Institutional files may determine the correct 277CA report by matching the ICNs to the MAO-002 reports. Please disregard the duplicate 277CA reports that do not have matching ICNs on the MAO-002 reports. If you received a 999A, 999R and 277CA report for 837-Institutional files submitted between September 2nd and September 7th, please disregard the 999R report. We apologize for the inconvenience this may have caused.
In the event you have questions, please contact CSSC Operations at 1-877-534-2772 (option 2) or by email at CSSCOperations@palmettogba.com.